Practice that feels like a conversation
Speak naturally with an AI counterpart. Find the words, handle the pauses, and respond as the situation unfolds.
Build confidence in your own voice.
The people behind the practice
Better conversations start with practice.
Behind every great customer experience is a person who felt ready to help. We help people get there.
Hey Harvey brings AI voice roleplay and coaching together, giving customer service teams a supportive place to practise difficult moments before the next real call.
A 2-minute first step. No sign-in required.
A moment to practise
Illustrative conversation
THE CUSTOMER
“I’ve already explained this twice. I just need someone to help.”
A RESPONSE WORTH PRACTISING
“I can hear how frustrating that’s been. Let’s work through this together.”
Small shifts. More human moments.
Acknowledge the feeling. Take ownership. Agree on a next step.
Why we exist
The hardest part of the job isn’t in the script.
It’s the frustrated customer. The unexpected question. The moment you need to be clear, calm, and empathetic, all at once.
Knowing what good service looks like is one thing. Finding the words under pressure takes practice. Hey Harvey grew from a simple idea: people deserve a place to rehearse those moments before the stakes are real.
We bring realistic roleplay and feedback into the same workflow, so learning can become a habit, one conversation at a time.
Built around your growth
Real practice. Useful perspective.
From your first response to your next attempt, Harvey helps turn difficult conversations into opportunities to learn.
Scenarios that meet you where you are
Tailor scenarios and customer personas to the situations your team faces, from a frustrated caller to a sensitive conversation.
Make each session relevant to your work.
Feedback with a next step
Reflect on empathy, clarity, and resolution with feedback and coaching that help you decide what to work on next.
Leave with something you can practise.
A clearer view of your progress
Revisit session history, coaching reports, and performance analytics to see your practice in context and identify areas to develop.
Give your growth the attention it deserves.
A little practice goes with youYou don’t have to get it perfect.
You don’t have to get it perfect.
You just need a place to start.
- 1
Choose your moment
Pick a scenario and a persona. Start with a conversation you want to feel more comfortable having.
- 2
Give it a go
Speak with Harvey in your own words. This is your space to pause, experiment, and find your approach.
- 3
Take one thing forward
Review the feedback, choose a skill to work on, and try again. Small steps are still steps.
Our guiding belief
Technology should bring out
the human in us.
Empathy. Patience. The ability to listen. These are the skills we’re here to help people practise. AI plays the counterpart and offers perspective; people bring the care.
People firstFeedback with purposeRoom to try again
The person behind HarveyBuilt with curiosity.
Built with curiosity.
Grounded in care.
A belief in what technology can do for people is at the heart of Hey Harvey.
Follow Hey Harvey on LinkedInYattish Ramhorry
Founder, Hey Harvey
After a decade building business intelligence tools in banking, Yattish turned his attention to bringing AI into everyday communication training.
Hey Harvey brings together his background in software and his interest in helping people approach real conversations with greater confidence and empathy.
Explore the Hey Harvey blogYour next conversation starts here.
Meet your new practice partner. Try a short conversation and see what you can take into your next real one.
No sign-in required for the demo.